Terms of Use

Last updated: 15 October 2026

Service: gezgez · Contact: info@gezgez.org

1. Scope

These terms cover the gezgez mobile application, gezgez.org and related online services. By using the app, you agree to these terms. Nothing in them limits mandatory consumer or data-protection rights.

2. Purpose of the service

gezgez uses your choices and third-party/open data to provide draft itineraries, route information, place and food suggestions, menu translations and personal journal tools. Results are information and planning aids, not professional advice or a guarantee.

3. Travel and safety

• Opening hours, prices, departures, weather, road conditions, accessibility, visa requirements and local rules can change. Check an official source before travelling.
• Do not use the app while driving or in a way that distracts you from the road. Follow signs, officials and local rules.
• gezgez is not an emergency service. In an emergency, call the official local emergency number instead of relying on the app.

4. Menu, allergen and AI results

Menu translations and food markings may be prepared by automated systems, including Google Gemini. Poor images, language, recipes or a venue's cross-contamination practices can make results incomplete or wrong. For an allergy, coeliac disease, religious requirement or other health/safety need, do not rely on the app alone; confirm ingredients and preparation directly with the venue. This feature is not medical advice or an allergen guarantee.

5. Your account

You are responsible for providing accurate information, protecting your sign-in methods and monitoring activity in your account. Report suspected unauthorised access to info@gezgez.org with “SECURITY” in the subject. You can permanently delete your account using the methods on the account deletion page.

6. Paid packages and subscription

Plans are created only in supported cities; each plan covers one city and at most 10 calendar days. New eligible members get one free first trip once. Trip Packages (1, 2 and 3 cities) and the Extra City are one-time products; GezGez Pro is a yearly, auto-renewing subscription. Price, currency and tax are shown on the Google Play or App Store purchase screen; the store price applies.

An unused package pass does not expire and is tied to your account. A pass counts as used once its cities and dates are chosen and the plan is delivered successfully; a failed payment, an unsupported city or a failed plan does not consume it. In 2- and 3-city packages the cities and dates are chosen together; cities follow each other in date order, at most 2 empty transfer days may be left between them and the whole trip is at most 60 calendar days. A paid package includes 1 date change usable before the first city starts; the free trip has no date change after activation. An Extra City can be added once, only to a paid trip that is not over.

Editing, menu scans and live services last until the end of the 7th day after the last city day (local time at the destination); after that the plan becomes a read-only archive that you can still view. Menu scans: 5 on the free trip, 20/40/60 on 1/2/3-city packages, +20 with an Extra City, 30 every 30 days on Pro; unused scans do not carry over and at most 20 scans can be made per hour.

Pro is cancelled from your store account and the cancellation takes effect at the end of the paid period; a trip that starts within the period stays active until its last day + 7. Refunds, cancellations and renewals are governed by the store's rules and applicable consumer law. A refund or store reversal can remove the unused pass and live features; content you created is not deleted automatically. Passes are personal and not transferable; account sharing, multiplying free passes, automated or bulk generation and resale are not allowed.

7. Content you upload

You must have the rights to content you add to a journal, meal card or other area, and must respect other people's privacy. You retain ownership of your content. You allow us to perform only the limited technical processing needed to provide, sync, back up, secure and display it as you request. We do not use Journal or My Meals files for advertising or AI training. Automated processing of a photo you submit to the menu scanner is described separately in the Privacy Policy.

8. Acceptable use

You may not try to access the service or another account without authorisation; bypass security, rate or quota controls; upload malicious files/code; generate automated traffic that disrupts the service; or process content that is unlawful or infringes third-party rights. Use the private route on the support page for security research reports.

9. Third-party services and open data

The availability and content of mapping, transport, weather, place, ticket and identity services depend on their providers. Their terms apply after you enter a third-party app or site. Sources and licence details are shown in the app's Licences section. The map in the app is provided by Google Maps; its use is subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.

10. Changes and availability

We may change, temporarily suspend or remove a feature to keep the service secure, comply with law or improve it. Because the service uses a physical server located in a home and external providers, uninterrupted access or a particular service level is not promised. Where practicable, we will give advance notice of planned material changes.

11. Restricting an account

We may temporarily restrict access in response to a security risk, illegality or a serious/repeated breach of these terms. Where appropriate, we will explain the reason and appeal path. Closing an account does not prevent processing required by law or described in the Privacy Policy.

12. Responsibility

The service is provided with reasonable care, but the completeness of third-party data, uninterrupted operation and the accuracy of every automated result are not guaranteed. Our responsibilities that cannot be limited by law and your consumer rights remain intact. Otherwise, the app does not replace your judgement; make appropriate checks before acting on a route, venue, transport or automated translation result.

13. Governing law and contact

Subject to mandatory consumer and private-international-law rules, these terms are governed by the laws of the Republic of Türkiye. For questions, use the Support page or email info@gezgez.org.

14. Changes

If these terms change, the date on this page is updated. Changes that materially affect your rights or obligations are also announced in the app.